Instructional Experience Design and Development

Empowering organizations with innovative, human-centered, and ADA 508 compliant learning solutions. Our services follow the ADDIE model and are infused with human-centered and universal design principles, ensuring accessibility and engagement for all learners. Our DHS-Trusted Tester certified developers guarantee ADA 508 compliance, making our work accessible to everyone. We incorporate a variety of design lenses and theories, including accelerated learning and gamification, to create impactful learning experiences. Additionally, we employ Kirkpatrick’s levels of evaluation among other evaluation theories to ensure our designs meet desirable outcomes.

Our ADDIE Process


Every training project begins with questions:

  • What are my organizational goals, and how do they tie into our mission, vision, and values?
  • Who is my audience?
  • What else is on the market in this space?
  • What resources will I require to accomplish my goals?

Through a consultation, we work with your organization to discover mission goals, review strengths, and assess fit within the marketplace. Our methods include:

  • Porter’s Five Forces
  • SWOT Analyses
  • Market Magnitude and Targets Analyses

We conduct a gap analysis to find the requirements needed to reach these targets by reviewing existing technology and services. The result is a formal report clearly outlining the problem being addressed and suggesting clear requirements to drive the design of solutions appropriate for your organizational goals.


Developing a solution is like solving a puzzle, requiring alignment of technology and services toward objectives. Based on a formal analysis of your problem and goals, we provide a roadmap that guides the development, implementation, and evaluation of a unique and innovative solution.

Our design process is flexible, weighing analysis results and identifying resources and strategies to drive intended outcomes. We apply various lenses, including opportunity analysis, gamification, design thinking, and critical thinking strategies. Our design areas of focus include:

  • Curriculum and Training Infrastructure
  • Information Technology Strategy
  • Virtual Events (Webinars, Virtual Conferences)
  • In-Person or Hybrid Training Models
  • Online Courses (SCORM/xAPI or Other Modalities)
  • Mobile Learning
  • Micro-Learning or Drip Learning Models
  • Gamification
  • Video-Based Learning
  • WebQuests
  • Textbooks, Workbooks, or ePublications
  • Open Educational Resources (OERs)
  • Virtual Reality/Simulation
  • Communities of Practice, Discussion Forums, Team-Based Learning, and Wikis
  • Assessment and Testing Strategies
  • ePortfolios
  • AI/Algorithms for Automated Learning
  • Learning Management Systems (LMSs)
  • Certificate and Certification Models
  • Other Evidence-Based Instructional Design Practices

Our designs ensure ADA 508 compliance and meet accreditation and credentialing standards. The design roadmap considers your resources, budget, revenue goals, and technology, providing a strategic model to deliver a profitable program.


Our experienced project managers are ready to meet your training program’s development goals. We utilize project management methodologies such as Scrum, Agile, and Six Sigma, among others. Our team includes creative instructional designers and software developers experienced in producing a variety of learning and technology designs, both virtual and physical.

We can fill gaps in your project team or lead project management, managing vendor relationships to ensure on-time and on-budget delivery that meets your solution goals.


Implementing the solution requires careful logistics and additional training to ensure strategies meet long-term goals. Flying Cloud Solutions works with your organization to navigate successful implementation and deliver standard operating procedures (SOPs) and other resources to manage and scale your solution effectively.


Assessment of outcomes is essential for continuous improvement and ensuring relevance. We utilize Kirkpatrick’s evaluation model and other evidence-based methodologies to evaluate your solution’s effectiveness at meeting objectives and suggest improvements. We also partner with organizations to conduct research and develop white papers, advancing the fields of IT and instructional design.

Key Services


  • Problem and Market Analysis Reports
  • Design Thinking Sessions
  • Focus Groups, Surveys, and Human-Centered Analysis
  • Personas, Motivation Profiles, and Job Family Definitions
  • Content Analysis
  • Solutions Research
  • Risk and Gap analyses 


  • Design Documents and Timelines
  • Storyboards
  • Learning Environment Models
  • Marketing and Sales Strategy
  • Project Management Documentation
  • Evaluation Strategy
  • Philisophical Frameworks


  • Project Management
  • Instructional Design and Development
  • Software Development
  • Vendor Relationship Management


  • Standard Operating Procedure (SOP) Documentation
  • Guides and Resources
  • Program Management
  • Marketing Strategy
  • Coaching 
  • Customer Service Support


  • Program Evaluation Reports
  • Scholarly Research
  • Whitepapers
  • 508 Compliance Testing and Reporting